Proactive Sports Clinic & Fitness Hub
Last Updated: 02.12.2025
1. Introduction
Welcome to Proactive Sports Clinic & Fitness Hub. By accessing or using our website, booking a session, or receiving any service, you agree to comply with these Terms & Conditions.
If you do not agree, please discontinue use of our services and website.
2. Services Provided
Proactive Sports Clinic & Fitness Hub offers:
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Sports Therapy & Rehabilitation
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Strength & Conditioning
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Injury Prevention
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Personal Training
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Biomechanics Assessment
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STR, MET & Manual Therapy
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Sports Massage Therapy
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Youth Athletic Development
All services are provided by qualified professionals and are tailored to individual needs.
3. Client Responsibilities
By booking a service, you agree to:
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Provide accurate personal and medical information
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Follow all instructions given by your therapist or trainer
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Inform us of any discomfort, pain, or medical changes
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Use the facilities and equipment safely
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Arrive on time for scheduled appointments
Proactive is not responsible for issues arising from withheld information or non-compliance.
4. Health & Medical Disclaimer
Our services support wellness, rehabilitation, and performance, but:
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They do not replace medical diagnosis or treatment
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We do not prescribe medication
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You must consult a doctor for medical emergencies or conditions
Clients participate at their own responsibility. Always seek medical approval if required.
5. Payments & Refunds
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All bookings must be paid before or immediately after each session
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Packages or promotions are non-refundable and non-transferable
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Missed sessions without notice may be charged in full
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Prices may change without prior notice
6. Cancellation Policy
To cancel or reschedule:
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Inform us at least 24 hours before your appointment
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Cancellations made after this period may incur a full charge
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Frequent no-shows may result in restricted bookings
7. Liability Waiver
By participating in training or therapy:
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You acknowledge the physical nature of our programs
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You accept personal responsibility for your safety
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Proactive is not liable for injuries caused by misuse of equipment, non-compliance, or pre-existing conditions not disclosed
We take all necessary precautions to ensure a safe environment.
8. Privacy Policy
We may collect personal information such as:
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Name, contact details, and emergency contacts
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Health history relevant to treatment
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Booking and payment information
This data is used solely for service delivery and will not be shared with third parties unless legally required.
9. Website Usage
Users must not:
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Misuse the website
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Copy or distribute any content without permission
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Attempt to breach security or access restricted areas
All website content—including text, logos, and images—belongs to Proactive.
10. Intellectual Property
All content on this website is the property of Proactive Sports Clinic & Fitness Hub.
You may not copy, distribute, or reproduce any content without written consent.
11. Changes to These Terms
We may update or revise these Terms & Conditions at any time.
Continued use of our website or services means you accept the latest version.
12. Contact Information
For questions or concerns, contact us:
📞 0774 455 866
📧 info@proactivesportsclinic.com
📍 Borella, Colombo 08, Sri Lanka